Testimonial
July 2, 2010
The customer service was excellent. [Ultimate 24K Online] answered each of my questions and [they]always provided a detailed answer. [Ultimate 24K Online] took the time to find out what my jewellery needs were and [they] worked to meet those meets. I will say that [Ultimate 24K Online] was spot on with [their] jewellery recommendations. 2. I am very satisfied with the product. The bangle was everything that [Ultimate 24K Online] said it was and the pictures were a big help. The bangle perfectly matched the pictures that were sent. 3. I will definitely refer my friends to Ultimate 24K. Also, I will definitely be making more purchases in the future.
Veronica L. Harris - New Jersey
June 28, 2010
Online shop Customer service - "EXCELLENT! A+, Excellent communication. [The online sales staff] was patient and very helpful. Will definitely recommend your site to friends. Thank you! " Product satisfaction - "...product workmanship is very good. The necklace looked just like in the picture - is beautiful!" Shipping and delivery - "very Prompt."
Maria Aviles - San Jose
January 1, 2010
"I am privileged to offer my observations to my friends about your professionalism. First off, you were very welcoming and helpful to us within the first window of opportunity, which is the first 10 seconds when approached by a potential customer. We truly did not know what we were doing then... to look for a replacement ring or, as Debbie had suggested, to do something creative. You assisted us with our consideration of options.You provided us with a sense of professional confidence in you when you took time to explain the kind of metal of which the ring is made, its weight, its value, and the plausibility of having the original band halved and re-sized. [Ultimate 24K Gold Co.] was kind enough to give us a break in the costs of the job and to comply with our tight time-line to have the job complete within two days. All these amount to fine customer service, for which we are pleased.
Though not connoisseurs of jewellery, we think the goldsmith has done a great job in halving the ring and re-sizing the second one for Debbie. The polish has done marvels in returning to both rings their original platinum sparkle. Thanks. As well, that you have a goldsmith-in-residence speaks highly of your jewellery business. You do not need to out-source smithing work.
I'd like to to recommend our friends to come to [Ultimate 24K Gold Co.]
Keep up the professional job of integrity!"
Tom Chan - Winnipeg
September 2009
"Thank you very much for the great product and service! I just wanted to share the great experience I had at Ultimate 24K Gold Co.
I found a perfect loose diamond at Ultimate 24K Gold Co., and was going to mount it at a different retailer. After a few days of hassle, the retail store finally said they couldn't do it due to security reasons. So I just went back to Ultimate 24K Gold Co. and got a perfect setting made from scratch at a very good price.
The craftsmanship was excellent and everything was done in-house, so I felt good that my diamond was secure and didn't leave their hands. I highly recommend Ultimate 24K Gold Co.!"
October 3, 2008
"Ultimate 24K Gold Co. is a great place for unique selections and reasonable prices. I bought a beautiful engagement ring that caught my eyes the second I laid eyes on it for a really good price! The staff there is knowledgeable and will work with you to find the most appropriate ring. You only want to propose one time in your life, so do it well and do it right. With the ring from Ultimate 24K Gold Co., how can she say no?"
Patrick Wong, MD - Vancouver
July 29, 2008
"I was completely happy with my experience at Ultimate 24K Gold. Their staff was knowledgeable and courteous and I felt completely comfortable. Their customer service was absolutely phenomenal. I wasn? too knowledgeable about what I was buying but the staff at Ultimate 24K ...Gold made me feel right at home. Thanks for your help!"
CK Wang - Vancouver